Terms of Use & Conditions

1. General Terms of Use
  • The website www.bellobianco.gr is the official online store of exhibition and sale of the products of the company Anna Marazioti, based in LEOF. LIMNIS MARATHONOS 1, MARATHONAS, 19007, GREECE. E-mail contact: info@bellobianco.gr, Order Number: 2294067231.

Accessing and browsing the website of the company Anna Marazioti and the use of our e-shop for the purpose of making your purchases on it is at your sole risk, are subject to all applicable legal provisions and are governed by the following terms and conditions. Before entering and using our online store, read carefully and make sure that you understand and agree with these terms, rules, statements and conditions, since your further use and browsing on the website www.bellobianco.gr and the mere submission of an order through our company’s e-shop constitutes ipso jure full and unconditional consent and acceptance by the customer / user of these general terms and conditions Use. A customer / user who does not agree with the following terms must refrain from using the e-shop and from any transaction with it. Bello Bianco informs users through this website of any changes to the terms of transactions while retaining the right to unilaterally modify or renew any of these terms of use and to change the content of the website www.bellobianco.gr at any time. Customers/users in turn have the sole responsibility to check at regular intervals for any modifications to these terms of use. These amendments are binding and your use of the website is presumed to have accepted them. Any modification does not apply and therefore does not affect orders already placed and routed for delivery. It should be noted that the quoted prices refer only to purchases through the e-shop.

2. Information and Products

Provided The company Anna Marazioti regarding the ones under presentation in its online store www.bellobianco.gr products, it is committed not only to the validity of the basic characteristics associated with them, but also to the quality, completeness and validity of the information posted on its website. The accuracy of the data provided by the e-shop of the company Anna Marazioti is ensured to the same extent, subject to any errors, of a technical or typographical nature that have arisen inadvertently or by mistake. Taking into account the nature of transactions through an e-shop, factors such as the minimum necessary time to update the system, any interruption of the website’s operation and the increased demand that affects the availability of some products, may affect the general process but the company will make every effort within the framework of humanity possible to immediately update the system.

3. Limitation of Liability

The presentation of the products and services for sale on the website www.bellobianco.gr has the character of an invitation to customers / users for the purpose of submitting a proposal for the preparation of a contract and does not constitute in any way a commitment on the part of the company Anna Marazioti for the availability and adequacy of the displayed products and services. The company Anna Marazioti bears no responsibility and cannot guarantee the availability of the products displayed in its online store. However, it is committed to informing customers/users in a timely manner in case of their unavailability. The company bears no responsibility for any technical problems that may occur to customers / users during their access and browsing in its online store and are related exclusively either to the proper operation and compatibility of their own infrastructure or to acts or omissions of third parties in the form of unauthorized intervention in information and / or services and / or products available through its online store.

3.1. Offer

In our product catalogue you will find materials that have the indication OFFER, (OFFER). The products with the indication OFFER, are NOT used or repaired but new at a special offer price for a certain period of time. The offer prices of these products are formed according to the category in which each product is placed. Offers marked OFFER are valid only for purchases through the e-shop www.bellobianco.gr.

3.2. Stockhouse

In the STOCKHOUSE category you will find products that can be:

  • Repaired after a defect they had experienced.
  • From return after purchase from consumers without having shown a defect.
  • Exhibition product or sampled product from a shop
  • With wear and tear due to time or exposure to weather conditions
  • With a damaged package, partially damaged/totally or incomplete and/or without manuals
  • No full accessories/lack of components (e.g. lamp mounting screws)

The photographs of STOCKHOUSE products are indicative (as the manufacturers present their new products) and may not correspond to the physical condition of the products The prices of STOCKHOUSE products are formed at the lowest level for the reasons mentioned and depending on the category in which each product is placed and are valid until stocks are exhausted. STOCKHOUSE products cannot be changed. By purchasing products from STOCKHOUSE you know and accept all the above. For your convenience, you can contact the Customer Service department by phone at the 2294067231 (local charge), daily from Monday to Friday 9am-2pm. Ask for information on each of the products you are interested in buying so that you have a complete and clear picture of what condition it is being sold in. Anna Marazioti guarantees the proper operation of products bearing the indication STOCKHOUSE

4. Obligations / User

Responsibility The customer / user of the website of the e-shop www.bellobianco.gr of the company Anna Marazioti is obliged to use the website in accordance with the law and these terms. It accepts and undertakes that it will not use the company’s online store for sending, publishing and transmitting in any way content that is illegal and in this capacity violates the applicable Greek and Community legislation and its provisions. Send, publish, send by e-mail or otherwise transmit content such as, internal, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements, content that violates any patent, trademark, copyright or proprietary rights of third parties as well as content that is intentionally or unintentionally designed for the purpose of causing harm and terminating it the operation of this website, commonly known as material containing viruses, constitutes a criminally prosecutable act and is expressly and categorically prohibited on the company’s website.

The visit and conclusion of transactions through the company’s e-shop must be carried out exclusively for personal / private use and for legitimate purposes and always in accordance with these terms and conditions of use. The customer / user accepts and undertakes that he will not proceed to acts or omissions that can cause damage and lead to the malfunction of the company’s e-shop, affecting or endangering the services provided by it and causing illegal insult and harm to the company. We recommend that you follow the basic rules of security of transactions over the Internet as well as to proceed at regular intervals to change your personal password avoiding the use of the same and easily traceable codes.

The ownership of all products sold remains with the company until the full and complete payment of the price and all kinds of contractual additional costs and expenses that may be borne by the customer (transport costs, taxes, duties, customs clearance rights). After the delivery of the sold products, the risk of damage or destruction and loss is automatically transferred from the company to the customer / buyer. The customer / buyer must check the products upon receipt at the time of delivery of the order, the condition of the products and the intact of their packaging in order to determine any defects created during transportation. Finally, the use of the e-shop by minors or by people who lack legal capacity is prohibited.

For our professional customers, the possibility of changing their billing address is not possible through the website of the e-shop except after telephone communication with the Customer Service department of our company at the 2294067231 (local charge) or via e-mail to our e-mail address info@bellobianco.gr

5. Cancel / Modify order

Before completing your order electronically you have the option to modify the quantity of products or remove one or all of the products you have placed in your cart by clicking on the Option Edit Basket that appears in your cart and indicates the possibility of removing or modifying them. In case you have completed your order and it has not yet been sent to you, you can contact our Customer Service department at the 2294067231 (local charge) or contact us via e-mail at our e-mail address info@bellobianco.gr and our authorized partner will immediately undertake its cancellation. In case your order has already been invoiced and sent to the destination of your choice, no cancellation is possible.

The ownership of all products sold remains with the company until the full and complete payment of the price and all kinds of contractual additional costs and expenses that may be borne by the customer (transport costs, taxes, duties, customs clearance rights). After the delivery of the sold products, the risk of damage or destruction and loss is automatically transferred from the company to the customer / buyer. The customer / buyer must check the products upon receipt at the time of delivery of the order, the condition of the products and the intact of their packaging in order to determine any defects created during transportation. Finally, the use of the e-shop by minors or by people who lack legal capacity is prohibited.

6. Refunds

According to the provisions of article 4 par.10 of Law 2251/1994 (Government Gazette 191 A’/16 November 1994) in conjunction with the Joint Ministerial Decision (J.M.D.Z1-891/30.8.2013), the consumer has the right to withdraw without justification from the distance purchase of a product within an exclusive deadline of fourteen (14) calendar days.

In this context, within fourteen (14) working days from the date of receipt, you can return the purchased products only if they are in exactly the same condition in which they were received and provided that they are accompanied by all the necessary documents that prove your transaction. The expenses for the return of products by post, courier or transport company to the premises of Anna Marazioti are not covered by the company and are borne entirely by the sender / customer. It is noted that the responsibility for loss, damage or destruction of the product lies with the customer until the receipt of the product by the company. Before each return, it is recommended to contact the company’s Customer Service department at the 2294067231 (local charge) or via e-mail to our e-mail address info@bellobianco.gr.

For the exercise of the right of withdrawal, the period of fourteen (14) calendar days starts from the day on which the customer acquires the physical possession of the goods or from the day on which the consumer acquires the physical possession of the last good in case of several ordered by the consumer in an order. In order to exercise the right of withdrawal/return, you must, before the expiry of the relevant deadline, notify your will to withdraw in writing by sending the following electronic return form to the e-mail address of customer service info@bellobianco.gr.

The refund of the amount relating to the returned product will be completed within five (5) days from the date of receipt by our company.

7. Cookies

The online store of the company Anna Marazioti www.bellobianco.gr uses cookies, small text files which are stored in your browser during your visit and navigation in our online store for the sole purpose of providing personalized functions as they collect data / information and store preferences that are exclusively related to your activity on our website. By collecting data on users’ behavior and storing their preferences, cookies are important files not only because they facilitate users’ access, as your personal preferences would be impossible to store, so every time you visit a page it would be like you were entering for the first time, but also because they provide improved and personalized functions to users.

8. Intellectual Property Rights

The website www.bellobianco.gr is the official online store of exhibition and sale of the products of the company Anna Marazioti and therefore all its content, information, data, photographs, trademarks, logos, graphics, designs and any other distinctive features as well as in general all the digital files and services provided by the online store are the intellectual property of the company itself and are protected by the Greeks, Community and international laws on intellectual and industrial property. It is forbidden in any way to mislead the public about the beneficial owner of the content of this website, which is the intellectual property of the company Anna Marazioti and may not, in accordance with the relevant provisions of Greek law, be retransmitted and be, in whole or in part, the object of copying, reproduction, sale, modification, republication or distribution, in any way or by any means.

The names, trademarks, images, logos and distinctive features that represent the website www.bellobianco.gr or third parties and their products or services, are exclusive marks of the website www.bellobianco.gr or third parties and are protected by the relevant trademark and commercial and industrial property laws. Their appearance on the website should not for any reason be construed as a transfer or assignment of a license or right to use them. Responsibilities arising from the use in any way by third parties of the above marks and distinctive features of third parties do not fall on the company.

9. Jurisdiction, choice of jurisdiction and applicable law

The website www.bellobianco.gr is the official online store of exhibition and sale of the products of the company Anna Marazioti and therefore all its content, information, data, photographs, trademarks, logos, graphics, designs and any other distinctive features as well as in general all the digital files and services provided by the online store are the intellectual property of the company itself and are protected by the Greeks, Community and international laws on intellectual and industrial property. It is forbidden in any way to mislead the public about the beneficial owner of the content of this website, which is the intellectual property of the company Anna Marazioti and may not, in accordance with the relevant provisions of Greek law, be retransmitted and be, in whole or in part, the object of copying, reproduction, sale, modification, republication or distribution, in any way or by any means.

These terms and conditions of use of the e-shop www.bellobianco.gr of the company Anna Marazioti are governed by Greek Law, apply and are applicable to any distance sales contract concluded in Greece or abroad. The terms and conditions of use of the website and the transactions carried out through it are without prejudice to mandatory provisions. Any dispute, dispute or disagreement regarding the execution and/or interpretation of these terms and conditions of use of the company’s e-shop that may arise shall be subject to the exclusive jurisdiction of the competent Courts of Athens.

10. Online Dispute Resolution (ODR) Platform

Platform As of Monday, February 15, 2016, the European Commission’s Online Dispute Resolution platform has been launched, enabling both consumers and traders to resolve their disputes regarding domestic and cross-border transactions electronically. Online dispute resolution is part of Directive 2013/11/EU of the European Parliament and of the Council of 21 March 2013 on alternative dispute resolution for consumer disputes and amending Regulation (EC) No …/… 2006/2004 and Directive 2009/22/EC which was recently harmonized in Greek legislation by the joint Ministerial Decision (JMD70330/2015) and provides for the online resolution of consumer disputes through the Alternative / Online Dispute Resolution procedure in all member countries of the European Union.

It is essentially an out-of-court body for the settlement of consumer disputes. An over-traditional dispute resolution mechanism in the sense that certified bodies in each Member State of the European Union undertake the handling of complaints with the ultimate aim of re-settling disputes between consumers and suppliers outside the courts, online in a simple, fast and less costly manner. The competent – certified bodies in our country are the Independent Authority of the Consumer Ombudsman established by Law 3297/2004 and supervised by the Ministry of Development and the Intermediary of Banking – Investment Services (M.T.E.Y.) a non-profit company in the capital of which participate the Hellenic Bank Association (E.E.T.), the Association of Members of Athens Stock Exchanges (S.ME.X.A.) and the Association of Institutional Investors (THSG).

The process serves all member countries of the European Union, is completed electronically, usually lasts 90 days and takes place in four stages:

  • The process serves all member countries of the European Union, is completed electronically, usually lasts 90 days and takes place in four stages:
  • Submission of an electronic complaint form.
  • Agreement for the Dispute Resolution Body by both parties within a period of 30 days.
  • Undertaking of the dispute by the Dispute Resolution Body within a period of three weeks.
  • Outcome of the procedure

It is worth noting that the parties are able to withdraw from the proceedings at any stage and continue the whole process in the competent courts. Consumers must contact the supplier before making an application to the Alternative Dispute Resolution entity in order to resolve the dispute directly with the supplier.

11. Privacy

We are committed to preserving your personal data. We have taken appropriate organizational and technical measures to secure and protect your data from each format random or unfair processing. These measures shall be reviewed and amended when deemed necessary. Recipients of the data is the absolutely necessary staff of the company, which is committed to confidentiality and businesses working with us, which process your data as processing on our behalf and in accordance with our mandates.Explodors have agreed and contractually committed to the company:

  • to maintain confidentiality,
  • do not send to third parties without the company’s permission,
  • take appropriate security measures,
  • Comply with the legal framework for the protection of personal data and in particular the GDPR Regulation.

The processing of your data in any way is permitted only to persons, employees and partners authorized by us solely for the purposes you have authorized us to do so. We may share or disclose your Data when you have expressly requested it or when required by law.